Automate after-sales communications via WhatsApp
Saysimple makes it possible for car companies to have their customers make workshop appointments via WhatsApp and further communication, such as sending status updates automatically.
Saysimple makes it possible for car companies to have their customers make workshop appointments via WhatsApp and further communication, such as sending status updates automatically.
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Saysimple helps you automate the communication process from the workshop with customers. As a result, service advisors and mechanics keep time, which improves customer satisfaction.
Through WhatsApp, customers can make appointments that are automatically scheduled in the workshop software.
Send automatic updates as soon as the status of the vehicle changes in the workshop.
Integrate Saysimple with your DMS, GMS, marketing software or workshop management system.
SCHEDULING APPOINTMENTS
Add a WhatsApp button to the emails sent to inform customers about future maintenance. Appointments are scheduled directly in your workshop planning system.
AUTOMATIC STATUS UPDATES
During maintenance, it is important for the mechanic to quickly connect with the customer. Via WhatsApp, you also have an accessible way to communicate with the customer and obtain quicker approval, for example, for additional work.
CALL DEFLECTION
Around lunch or at the end of the day, the phone often rings off the hook. With Call Deflection, you reduce telephone traffic by offering an alternative channel, such as WhatsApp.
INTEGRATIONS
Connect Saysimple to commonly used aftersales systems to retrieve vehicle and customer information in Saysimple and schedule appointments and send status updates from Saysimple.