Message flows with WhatsApp Business

Automate FAQ answers, route questions to the right department, get to the root of customer intent, and save your team time with WhatsApp Flows.

Whatsapp flows

Benefits of WhatsApp flows

Automate the handling of FAQs, route conversations to the right department, and have time left over for complex requests.

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Automated replies

Automate answers to Frequently asked questions so your agents have more time to focus on the complex requests.

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The right department

Gather additional information so queries reach the right department, saving time for your agents and customers. Watch your customer satisfaction increase.

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Save more time

Enable your agents to work more efficiently. With more time for questions that need extra attention, you’ll see an increase in employee satisfaction.

WHATSAPP FLOWBOT DEMO

Experience the WhatsApp Flowbot the way your customers do

Simply scan the QR code or use the link below to get started and learn more about the. benefits of WhatsApp Flowbots.

Start Flowbot demo ›
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flow automation

REDUCE WORKLOAD

FAQ Automation

Answer frequently asked questions automatically with WhatsApp Flows. Here’s how: the customer sends a WhatsApp message and receives an automatic response serving the most frequently asked questions. This way, your team keeps more time.

WORK EFFICIENTLY

Sort and route incoming questions

Uncover the intent and urgency of an incoming question with a WhatsApp Flow. Sort and route questions to the department and/or agent best equipped to help the customer.

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GENERATE MORE LEADS

Personalized product recommendations

Save your customers’ time by providing personalized product recommendations via WhatsApp Flows. Find out what your customers need by asking specific questions or linking the Flow to your CRM.

FOR EVERY INDUSTRY  

Sort and route incoming questions

Uncover the intent and urgency of an incoming question with a WhatsApp Flow. Sort and route questions to the department and/or agent best equipped to help the customer.

Personalized product recommendations

This is what our customers say

+500 brands already use Saysimple to improve omni-channel customer communities at scale.

Luc Verhagen

Luc Verhagen

Dusseldorp BMW

You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.

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Rienk de Jonge

Rienk de Jonge

Holiday park Pean

With WhatsApp broadcasting via Saysimple Engage, I increased conversion by 20%. I am satisfied with this solution that gives me a complete view of the interaction with my customers.

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Thijs van der Spek

Thijs van der Spek

Severs Breeman BMW & MINI

Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.

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Narek Grigoryan

Narek Grigoryan

Volvo Nieuwenhuijse

Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.

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