Message flows with WhatsApp Business
Automate FAQ answers, route questions to the right department, get to the root of customer intent, and save your team time with WhatsApp Flows.
Automate FAQ answers, route questions to the right department, get to the root of customer intent, and save your team time with WhatsApp Flows.
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Automate the handling of FAQs, route conversations to the right department, and have time left over for complex requests.
Automate answers to Frequently asked questions so your agents have more time to focus on the complex requests.
Gather additional information so queries reach the right department, saving time for your agents and customers. Watch your customer satisfaction increase.
Enable your agents to work more efficiently. With more time for questions that need extra attention, you’ll see an increase in employee satisfaction.
WHATSAPP FLOWBOT DEMO
Simply scan the QR code or use the link below to get started and learn more about the. benefits of WhatsApp Flowbots.
REDUCE WORKLOAD
Answer frequently asked questions automatically with WhatsApp Flows. Here’s how: the customer sends a WhatsApp message and receives an automatic response serving the most frequently asked questions. This way, your team keeps more time.
WORK EFFICIENTLY
Uncover the intent and urgency of an incoming question with a WhatsApp Flow. Sort and route questions to the department and/or agent best equipped to help the customer.
GENERATE MORE LEADS
Save your customers’ time by providing personalized product recommendations via WhatsApp Flows. Find out what your customers need by asking specific questions or linking the Flow to your CRM.
FOR EVERY INDUSTRY
Uncover the intent and urgency of an incoming question with a WhatsApp Flow. Sort and route questions to the department and/or agent best equipped to help the customer.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
With WhatsApp broadcasting via Saysimple Engage, I increased conversion by 20%. I am satisfied with this solution that gives me a complete view of the interaction with my customers.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
