About Klaviyo
Klaviyo is an advanced email and SMS marketing platform widely used by e‑commerce brands. Saysimple’s integration with Klaviyo allows businesses to combine the power of WhatsApp with their marketing automation flows. With this connection, you can trigger WhatsApp messages based on customer behavior, purchase history, or lifecycle stage, creating personalized communication across every channel.
Popular use cases
Automated welcome and onboarding messages
Trigger WhatsApp messages when a new contact signs up, creating a consistent and engaging onboarding experience.
Transactional updates and order notifications
Send personalized order confirmations, shipping updates or payment reminders via WhatsApp, perfectly aligned with email and SMS workflows.
Abandoned cart recovery
Include WhatsApp as part of an abandoned cart flow to increase conversion by reaching customers through the most responsive channel.
Customer support escalation
When a support inquiry requires follow-up, escalate from email or SMS to a WhatsApp conversation handled via Saysimple, ensuring faster and more direct resolution.
