About Klaviyo
Klaviyo is a data-driven email and SMS marketing platform built for e-commerce brands. It enables targeted messaging, conversion tracking, and customer relationship scaling through segmentation and automation.
By connecting Saysimple to Klaviyo, retail and e-commerce teams can extend their marketing campaigns beyond email to WhatsApp, reaching customers on their preferred channel. Sync customer segments from Klaviyo into Saysimple to send broadcast campaigns, automated responses, and personalized WhatsApp messages—all while maintaining unified conversation history in your shared inbox.
Popular use cases
Abandoned Cart Recovery via WhatsApp
When a customer abandons their cart, Klaviyo triggers a workflow that sends a reminder email. Through the Saysimple integration, you can simultaneously send a WhatsApp message to opted-in contacts with a direct link and exclusive offer, increasing recovery rates across channels.
Post-Purchase Follow-up and Support
After a customer completes a purchase, Klaviyo can activate a Saysimple WhatsApp automation to send order confirmation, shipping updates, and proactive support offers. Customers can reply directly in WhatsApp, and your team handles inquiries in the shared Saysimple inbox.
Loyalty Program Engagement
Segment high-value customers in Klaviyo and send exclusive WhatsApp offers, early access, or loyalty rewards directly through Saysimple. Track responses and engagement in both platforms to refine your customer relationship strategy.
