About Supabase
Supabase is an open-source backend platform built on PostgreSQL that provides developers with a database, authentication, real-time APIs, and file storage—all without managing infrastructure. It enables teams to build and scale applications quickly with a flexible, modern backend.
Saysimple customers use Supabase to build custom integrations that connect WhatsApp conversations to their own databases, automate customer data capture during chats, and trigger messaging workflows based on real-time events. This allows SMBs in retail, logistics, and professional services to sync customer interactions directly into their backend systems and create personalized, data-driven messaging experiences.
Popular use cases
Customer Data Sync from WhatsApp
Capture customer information shared in WhatsApp conversations and automatically store it in Supabase. Use Saysimple's shared inbox to handle inquiries while your backend automatically logs contact details, purchase history, and preferences—creating a single source of truth for customer profiles without manual CRM entry.
Real-Time Order Status Updates
Connect your Supabase database to Saysimple automations so customers receive instant WhatsApp notifications when order status changes. When a database record updates in Supabase, trigger an automated message to the customer through Saysimple, keeping them informed without agent intervention.
Custom Rule-Based Routing
Build intelligent message routing rules in Supabase and integrate them with Saysimple automations. Route incoming WhatsApp messages to the right team based on customer segment, order value, or purchase history stored in your database—ensuring faster resolution and better resource allocation.
