About Make
Make is a visual automation platform that enables you to design, build, and manage workflows across thousands of applications. With Make, you can connect Saysimple’s WhatsApp Business features to a wide range of tools such as CRMs, spreadsheets, helpdesks, and more.
This integration allows you to automatically trigger WhatsApp messages, route incoming responses, and synchronize customer data across your tech stack. Thanks to its no-code interface, Make.com makes it easy to build complex, customized workflows that save time and improve communication with your customers.
Popular use cases
Automated lead response
Trigger a WhatsApp message via Saysimple when a new lead is captured through a form or CRM, ensuring immediate follow-up without manual effort.
Order updates and notifications
Send automated WhatsApp updates when an order status changes in your e-commerce or ERP system, keeping customers informed in real time.
Customer onboarding and support flows
Create onboarding journeys or support message sequences triggered by sign-ups, ticket creation, or user activity, all through WhatsApp.
Data synchronization and alerts
Automatically sync WhatsApp conversations with your CRM or database, and generate alerts or actions in other platforms when new messages arrive.
